Bob Casino Support

Playing at Bob Casino has many perks. You can enjoy over 5,000 games, there are some lovely bonuses lined up for you, plus the Bob Casino app is always ready for your next bet. But what happens when you experience a bug, a delay in payment, or whatever nuisance?

In that case, contact the Bob Casino Support, and it will immediately help you straighten things out!

Communication Channels at Bob Casino

Before we discuss how to contact Bob Casino customer support, let’s acknowledge that not every communication channel is suitable for everyone. Some players need answers right away, while others want to prepare themselves for future scenarios.

If you need an answer right away, we suggest using live chat. Just tap the icon in the bottom right corner of the screen, enter your name and email, choose a language and ask whatever you want to know.

If you have time to wait, you have two options to choose from:

• Email, which is great for players who already have an account and want to send documents, screenshots and similar.
• Online contact form, available directly on the website. Use it if you haven’t signed up yet. Access it from the bottom of the page view.

Currently, there is no Bob Casino live support via phone for Canadian players.

Official Contact Emails

Imagine you have decided to use email. Of course, you want to make sure your inquiry lands in the right inbox. Even if it doesn’t, the casino team will make sure you get the answer, but with all the forwarding, you’ll lose precious time.

There are two addresses to use:

1. [email protected] is the standard support Bob Casino email address. Use it if you have a question about a Bob Casino bonus, games or something else.
2. [email protected] is the email reserved for the rare occasions when you think your new favourite casino could do better.

In both cases, you will have to wait up to 24 hours to get an answer. No matter the reason you decided to contact the team, make sure to attach all the screenshots, documents and your personal info, so the conversation runs smoothly.

Customer Support Working Hours

Customer support at Bob Casino is available non-stop. Whether you are an early bird or a night owl, there will be someone to assist you. Thanks to the 24/7 business hours, players never have to wait too long to get help. Live chat agents will respond promptly, typically within minutes.

Keep in mind that occasionally, live chat may get rather busy. Busy hours are evenings, especially on weekends. Have patience and send an email if you ever get tired of waiting.